International shpipping policy

Air and ground shipment time frames are business days only, and exclude weekends and/or holidays.

International shipping & duty charges

ZAPANDA does not assess duties for international orders and they are subsequently subject to applicable customs, import duties and taxes, which are the sole responsibility of the customer. Please contact your local customs office for details.

For more information on International Shipping policies, please visit International Shipping.

Zapanda guarantee

Authenticity - Security - Quality - Service -

Every timepiece sold by ZAPANDA is subject to strict regulation at our in-house certified watchmaking atelier. All goods sold through ZAPANDA include full manufacturer documentation and a valid international warranty.

• ZAPANDA guarantees you the utmost in quality, authenticity, and reputability
• 30 Day Money Back Guarantee
• All our products are authentic, never worn, in the original box with manuals.
• All our watches have the original manufacturer's serial numbers intact.
• 1 to 5 Year Warranty on all watches

30 days money back guarantee

At ZAPANDA.com, your complete satisfaction is important to us. If for any reason you are not 100% satisfied with your purchase simply send your item back to Zapanda in its new, unused condition, with original packaging and we will be happy to provide you with either a full refund of the purchase price or a store credit toward an exchange (excluding shipping & handling charges). Some conditions may apply. Please read our full return policy.

Your information is safe and secure

Your comfort, security and confidence are our utmost concern. All transactions are digitally encrypted using the latest technologies. We never share any of your information.